Chronic pain is complicated. At Infinity Wellness, we combine Western medicine, acupuncture, hands-on therapies, and mind-body approaches in a physician-led setting.
Whether you're exploring these treatments for the first time or looking for a different approach, we're here to help you understand your options.
Maybe you’ve tried physical therapy, medications, injections, or other treatments.
Maybe some helped temporarily. Maybe you’re still searching for an approach that feels right for you.
Living with chronic pain can be frustrating, especially when it affects your work, sleep, activities, or time with family.
You deserve to have your concerns heard and your treatment options explained.
At Infinity Wellness, we take time to understand your experience and discuss a range of treatment approaches. We combine conventional medical knowledge with complementary therapies, recognizing that every patient’s situation is different.
Our focus is on thoughtful, individualized care, not quick fixes or unrealistic promises.
We begin with a physician-led visit to understand your symptoms, history, prior treatments, and goals. This helps us decide whether our approach seems appropriate for your situation.
Step 2
start journey
Depending on your symptoms and preferences, we may recommend acupuncture, trigger point therapy, cupping, meditation, or a combination of these.
Step 3
customize
Some patients prefer a lighter start, especially if they are sensitive to treatment. We can often adjust intensity and approach based on your comfort level and prior experiences.
"Dr. Lai and her staff are absolutely masterful. Thank you from my heart."
“I was looking for a place that understood both the physical and stress-related sides of chronic pain. I liked that they combined hands-on treatment with meditation and nervous system support instead of acting like pain was only structural or only emotional.”
“I appreciated how honest they were. They explained that results vary and that chronic pain often improves gradually. That actually made me trust them more.”
"I feel incredibly fortunate to have found Dr. Lai, Lana, and the team at Infinity Wellness Institute...the treatments have been phenomenally transformative for my chronic allergy, joint pain, and muscle pain."
"The team is kind, professional, and knowledgeable...I am happy to say I am completely pain-free in my lower back and neck."
“After years of chronic pain, I appreciated that this clinic did not promise a miracle cure. They helped me think about pain in a more realistic way and gave me a combination of treatments that made day-to-day life feel more manageable.”
“They were willing to adjust treatment based on how sensitive I was, which I really appreciated. It felt collaborative rather than one-size-fits-all.”
“What stood out to me was the focus on helping my body calm down. The treatment plan felt thoughtful, and over time I noticed I was less reactive to flares and less overwhelmed by the pain.”
“My pain has not disappeared, but I do feel more comfortable, less tense, and better able to cope. For me, that has made a real difference.”
Acupuncture involves the insertion of very thin needles through your skin at strategic points on your body. Cupping is a way to improve blood flow to the region of pain. These are evidence-based techniques to relax muscles and treat certain conditions. Traditional treatment techniques incorporated into a modern medical setting.
Guided Meditation / Mindfulness
These are coupled with treatment. These techniques amplify the effects of the physical treatments, helping you to downregulate pain pathways. Guided meditation, breathing exercises, and relaxation strategies that may complement physical treatments.
Pain Management/Symptom Control
We use an interdisciplinary approach for improving the quality of life of those living with pain. Other symptoms and conditions that we treat include fatigue, nausea, vomiting, neuropathy, hot flashes, stress, depression, and anxiety.
What Makes Us Different, Backed by Science
These are just some of the hundreds of studies supporting the effectiveness of the therapies offered in our clinic.
Acupuncture
Needling / Trigger Point
Meditation
Acupuncture
Acupuncture
Acupuncture is safe and effective in treating back, muscle, and joint pain, as well as complex pain syndromes like fibromyalgia and headache. Explore the evidence below:
JAMA Internal Medicine 2012. Impact Factor: 44.4 | 17,922 Patients – Systematic Review of 29 Randomized Controlled Trials
Acupuncture is effective for the treatment of chronic musculoskeletal, headache, and osteoarthritis pain. Treatment effects of acupuncture persist over time and cannot be explained solely in terms of placebo effects. Referral for a course of acupuncture treatment is a reasonable option for a patient with chronic pain.
The central estimate suggests that about 90% of the benefit of acupuncture relative to controls would be sustained at 12 months. The effects of a course of acupuncture treatment for patients with chronic pain do not appear to decrease importantly over 12 months. Patients can generally be reassured that treatment effects persist.
Sham-controlled RCTs suggest specific effects of acupuncture for pain control in patients with peripheral joint OA. Considering its favourable safety profile acupuncture seems an option worthy of consideration particularly for knee OA.
Journal of Pain Research 2019. Impact Factor: 3.7 | 347 Patients – Systematic Review of 12 Randomized Controlled Trials
Acupuncture therapy is an effective and safe treatment for patients with FM (Fibromyalgia), and this treatment can be recommended for the management of FM.
Anesthesia and Analgesics 2008. Impact Factor: 5.2 | 3916 Patients – Systematic Review of 31 Randomized Controlled Trials
Needling acupuncture is superior to sham acupuncture and medication therapy in improving headache intensity, frequency, and response rate.
Needling / Trigger Point
Needling / Trigger Point Injection
Needling and Trigger Point injections are effective at helping to relieve symptoms in the short and medium term, allowing the body to enter into a state of decreased discomfort and reduced pain. Explore the evidence below:
Journal of Clinical Medicine 2022. Impact Factor: 4.24 | 23,892 Patients – Systematic Review of 11 Randomized Controlled Trials
Dry Needling (DN) has a short-term analgesic effect in all body regions and may be of additional value to the interventions that are used to date in clinical practice. Several studies have shown an additional treatment effect when combining DN to physiotherapeutic interventions compared to these interventions in isolation.
Journal of Clinical Medicine 2022. Impact Factor: 4.24 | 807 Patients – Systematic Review of 8 Randomized Controlled Trials
Dry Needling (DN) can be an effective treatment option for Chronic Neck Pain (CNP), positive outcomes were achieved in the short-term and in the follow-up performed between three and six months, and this technique may offer better outcomes than a placebo intervention based on the application of simulated DN.
Evidence that the immediate to 72-hour (large) effect, 4- to 12-week (large) effect, 13- to 24-week (large) effect, and moderate-quality 1- to 3-week (moderate) effect suggested that Dry Needling (DN) performed by physical therapists was more effective than no treatment, sham DN, and other therapies for reducing pain.
Pain Medicine 2023. Impact Factor: 3.4 | 538 Patients – Systematic Review of 8 Randomized Controlled Trials
The meta-analysis suggests that various applications of DN performed with other conservative interventions are more effective than conservative treatment alone for reducing pain and disability in patients with SAPS
Archives of Physical Medicine and Rehabilitation 2015. Impact Factor: 4.0 | 839 Patients – Systematic Review of 20 Randomized Controlled Trials
Dry needling can be recommended for relieving MTrP (Myofascial trigger point) pain in neck and shoulders in the short and medium term, but wet needling (trigger point) is found to be more effective than dry needling in relieving MTrP pain in neck and shoulders in the medium term.
Meditation
Meditation
Meditation, particularly mindfulness based programs, are effective at decreasing the intensity of chronic pain and improving quality of life. Explore the evidence below:
JAMA Internal Medicine 2014. Impact Factor: 44.4 | 3,320 Patients – Systematic Review of 47 Randomized Controlled Trials
Clinicians should be aware that meditation programs can result in small to moderate reductions in multiple negative dimensions of psychological stress. Thus, clinicians should be prepared to talk with their patients about the role that a meditation program could have in addressing psychological stress.
Compared to the control group, the intervention group displayed significant improvement in the Chronic Pain Acceptance Questionnaire Total Score and Activities Engagement subscale (P=.008, P=.004) and SF-36 Physical Function (P=.03). An 8-week mindfulness-based meditation program is feasible for older adults with CLBP (Chronic Low Back Pain. The program may lead to improvement in pain acceptance and physical function.
Pain Medicine 2013. Impact Factor: 3.4 | 3,967 Patients – Systematic Review of 42 Randomized Controlled Trials
Findings suggest that MBIs (Mindfulness-based interventions) decrease the intensity of pain for chronic pain patients. We discuss implications for understanding mechanisms of change in MBIs.
Among adults with chronic low back pain, treatment with MBSR or CBT, compared with usual care, resulted in greater improvement in back pain and functional limitations at 26 weeks, with no significant differences in outcomes between MBSR and CBT. These findings suggest that MBSR may be an effective treatment option for patients with chronic low back pain.
Archives of Physical Medicine and Rehabilitation 2015. Impact Factor: 4.0 | 839 Patients – Systematic Review of 20 Randomized Controlled Trials
While mindfulness meditation improves pain and depression symptoms and quality of life, additional well-designed, rigorous, and large-scale RCTs are needed to decisively provide estimates of the efficacy of mindfulness meditation for chronic pain.
From a Western medicine perspective, we see acupuncture as a modality to increase endorphins in the body which relieves pain and rewires the way the brain perceives pain.
Acupuncture is a traditional Chinese medicine technique that involves inserting thin needles into specific points on the body to stimulate energy flow and promote healing. It works by balancing the body’s energy, or “Qi,” and encouraging the body’s natural healing processes.
You will feel a small poke when the needle goes in, but it should not hurt. At some acupuncture points, you may feel a mild ache.
Acupuncture needles are very thin, about the size of a human hair. It is thinner, smaller, and not hollow as compared to needles used for blood draws and immunizations. Different sizes of needles are used depending on what acupuncture points are chosen.
Some side effects (albeit uncommon) that you may have are redness, bruising, minor bleeding, or swelling.
Currently, we accept most commercial PPO insurances (Anthem, Cigna, Aetna, Blue Shield, Healthnet, United Health) and Medicare. We are always adding new insurances. We will try our best to bill insurance for your care. However, you may still be subjected to your insurance co-pay, co-insurance, and deductibles.
If you would like to utilize your insurance for your care, please contact us at least 1 day prior to your appointment. We will verify your insurance coverage and let you know if we are in network with your plan.
While Dr. Isabella Lai has significant training with complementary and alternative treatments, she does not provide herbal medicine consultations. She can discuss risks/benefits of certain treatments. Dr. Lai may recommend simple, evidence-based vitamin supplements; however, this is a rare occurrence. Dr. Lai would like to help patients limit the number of products that they put in their body.
Yes, acupuncture is generally safe when performed by a licensed and trained practitioner. The needles used are sterile, single-use, and very thin, minimizing the risk of infection or injury
We recommend you eat a light meal before your session and wear loose, comfortable clothing. Avoid strenuous activities immediately before and after your appointment.
Some patients do notice early improvement, while others experience slower or more modest changes. Responses vary, and we try to set realistic expectations from the beginning.
No. You only need to be open to simple mind-body tools as one possible part of treatment. Some patients find them helpful, and others prefer to focus more on the hands-on therapies.
That depends on your condition, goals, and response. Some patients come in for flares, while others choose ongoing support. We individualize recommendations rather than using a fixed formula for everyone.
Not at all. We explain the available treatments and respect your preferences. You can discuss which options you feel comfortable considering.
Have a Question?
FAQ
We are here to help you! You can find some answers to your questions right on this page.
THE
INFINITY
PROMISE
At Infinity Wellness, we believe patients with chronic pain deserve to be treated with care, honesty, and respect.
Our role is not to overpromise. Our role is to provide supportive, physician-led care that focuses on symptom management, function, and nervous system regulation. We know that chronic pain is often not simple, and improvement does not look the same for everyone. Our commitment is to do our best to help you better able to function in daily life.
